Terms of Service

1. Agreement to Terms

By accessing or using Velso, you confirm that you are at least 18 years of age, have the legal capacity to enter into these Terms, and agree to comply with them in full. If you are using Velso on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

These Terms apply in addition to our Privacy Policy, which is incorporated herein by reference.

2. Service Description

Velso is an AI-powered operations platform designed for solo freelancers. The Service includes:

• Client intake forms — shareable forms that capture project requirements from your clients
• AI-generated project briefs — structured summaries of client intake responses
• AI-drafted service contracts — generated freelance agreements based on project scope
• Invoice generation — PDF invoices with your business details and optional Stripe payment links
• Scope creep detection — AI analysis of new client requests against the agreed scope
• Status update emails — AI-drafted weekly project updates
• Email delivery — transactional emails sent to your clients via Resend

Velso is a productivity and automation tool. It does not provide legal, tax, financial, or professional advice. See Section 5 for our AI content disclaimer.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Responsibilities

When you create an account, you agree to:

• Provide accurate, complete, and up-to-date information
• Keep your password confidential and not share your account credentials with any third party
• Notify us immediately at hello@velso.app if you suspect unauthorized access to your account
• Take responsibility for all activity that occurs under your account, whether or not authorized by you
• Maintain only one account per person

You are solely responsible for the accuracy of the business information, client data, and contract content you enter into Velso. Velso is not responsible for errors in your data or for contracts, invoices, or emails generated from incorrect input.

4. Acceptable Use

You agree to use Velso only for lawful purposes. You may not:

• Use the Service for any illegal activity, including fraud, money laundering, or any activity that violates applicable laws or regulations
• Impersonate any person or entity or falsely state your affiliation with any person or entity
• Upload or transmit any content that is defamatory, obscene, harassing, hateful, or that infringes third-party intellectual property rights
• Attempt to probe, scan, or test the vulnerability of the Service or any associated network or system
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of Velso
• Use automated scripts, bots, crawlers, or scraping tools to access the Service
• Resell, sublicense, or commercialize access to the Service without our express written permission
• Use Velso to send unsolicited communications (spam) to clients or third parties
• Enter false, fabricated, or misleading data into intake forms or client records

We reserve the right to investigate suspected violations and suspend or terminate accounts that breach this section, without prior notice.

5. AI-Generated Content Disclaimer

Specifically:

• AI-generated contracts are not legal documents. They are drafts to help you get started. They have not been reviewed by a lawyer and may not be legally enforceable, complete, or appropriate for your specific situation or jurisdiction. You should consult a qualified legal professional before using any generated contract as a binding agreement.
• AI outputs may contain errors, omissions, or inaccuracies. Language models can produce plausible-sounding content that is factually incorrect. Always review AI-generated content before using it.
• AI-generated invoices are not tax advice. Ensure your invoices comply with the tax and invoicing requirements of your jurisdiction. Velso is not responsible for tax compliance.
• Scope check results are suggestions, not legal opinions. Whether a client request constitutes scope creep is a factual and legal determination. The AI analysis is an aid, not a definitive judgment.

By using AI features, you acknowledge and accept that you bear full responsibility for reviewing, editing, and deciding whether to use AI-generated content. Velso is not liable for any consequences arising from your use of AI-generated outputs.

6. Intellectual Property

6.1 Your Content

You retain full ownership of all data, content, and information you input into Velso, including your business data, client data, project details, and any AI-generated outputs produced from your inputs (“Your Content”).

By using the Service, you grant Velso a limited, non-exclusive, royalty-free license to use, store, and process Your Content solely to provide and improve the Service. We do not use your content or client data to train AI models without your explicit consent.

6.2 Velso Platform

The Velso platform, including its software, design, brand, trademarks, product names, and all associated intellectual property, is owned by Velso and protected by applicable intellectual property laws. These Terms do not transfer any ownership rights in the platform to you.

You may not copy, modify, distribute, or create derivative works of any part of the Velso platform without our express written permission.

6.3 Feedback

If you submit feedback, suggestions, or ideas about Velso (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that Feedback without restriction or compensation to you.

7. Payment and Billing

7.1 Subscription

Velso is offered as a monthly subscription at $49 per month (or such other price as we may update with notice). All prices are listed in USD and are exclusive of applicable taxes.

7.2 Billing

Payments are processed by Stripe. By entering your payment details, you authorize Stripe to charge your payment method on a recurring monthly basis. Your subscription auto-renews unless cancelled before the renewal date.

7.3 Taxes

You are responsible for any taxes, VAT, GST, or other levies that apply to your subscription in your jurisdiction. Where required by law, Velso may collect and remit applicable taxes.

7.4 Failed Payments

If a payment fails, we will attempt to retry the charge. If payment remains unsuccessful after reasonable retry attempts, we may suspend your account until payment is resolved. You will be notified by email before suspension.

7.5 Refunds

All fees are non-refundable except where required by applicable law. Cancellation stops future charges but does not entitle you to a refund for the current billing period. If you believe you have been charged in error, contact us at hello@velso.app within 14 days of the charge.

7.6 Client Payment Links

Velso optionally allows you to generate Stripe payment links to embed in invoices sent to your clients. These payment flows are between you and your clients directly, via your Stripe account. Velso is not a party to those transactions and is not responsible for payment disputes between you and your clients.

8. Cancellation and Termination

8.1 Cancellation by You

You may cancel your subscription at any time through the Velso billing portal or by emailing hello@velso.app. Cancellation takes effect at the end of the current billing period. You will retain access to Velso until that date.

If you wish to delete your account and all associated data, email privacy@velso.app. Account deletion is separate from subscription cancellation.

8.2 Termination by Velso

We may suspend or terminate your account immediately, without prior notice, if you:

• Breach these Terms in a material way
• Engage in fraudulent or illegal activity
• Pose a security risk to Velso or other users
• Fail to pay subscription fees after notice

For non-material breaches, we will provide 7 days' notice and an opportunity to cure the breach before termination.

8.3 Effect of Termination

Upon termination, your access to the Service will cease. We will retain your data for 30 days to allow for account recovery, after which it will be deleted in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination will do so, including Sections 5, 6, 9, 10, and 12.

9. Disclaimer of Warranties

Important — Please read carefully

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Velso disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• That the Service will be uninterrupted, error-free, or secure
• That AI-generated content (briefs, contracts, emails) will be accurate, complete, legally valid, or suitable for your purposes
• That any defects or errors in the Service will be corrected
• That the Service will meet your specific requirements

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by law.

10. Limitation of Liability

Important — Please read carefully

To the fullest extent permitted by applicable law, Velso, its owners, employees, and contractors shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your reliance on AI-generated content (including contracts, scope analyses, or invoices)
• Damages arising from disputes between you and your clients
• Unauthorized access to your account or your data by third parties
• Service interruptions, downtime, or data loss

Our total aggregate liability to you for all claims arising under these Terms or related to the Service shall not exceed the greater of: (a) the total fees paid by you to Velso in the 3 months preceding the event giving rise to liability, or (b) $100 USD.

Some jurisdictions do not allow limitations on liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Nothing in these Terms limits our liability in such cases.

11. Indemnification

You agree to indemnify, defend, and hold harmless Velso and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your use of AI-generated content, including contracts or invoices sent to third parties
• Disputes between you and your clients arising from projects managed through Velso
• Your infringement of any third-party right, including intellectual property or privacy rights

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Velso operates, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, except where mandatory consumer protection laws in your country of residence require otherwise.

If you are located in the European Union, you may also have the right to seek resolution through your local consumer protection authority or through the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Service, legal requirements, or our business practices. When we make material changes, we will:

• Update the “Last updated” date at the top of this page
• Send a notification to the email address on your account at least 14 days before the changes take effect
• Where required by law, obtain your consent

If you continue to use Velso after the effective date of updated Terms, you accept the new Terms. If you do not agree with the updated Terms, you must cancel your subscription and stop using the Service before the effective date.

14. Contact

If you have questions about these Terms or need to reach us for any other reason: